Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect the following personal information when you register or use Relmes:

• Name
• Email address
• Username and profile details
• Password (hashed and encrypted)
• Payment information (processed securely via third-party providers)
• Files and content uploaded to your Realmes

1.2 Automatically Collected Information

When you use Relmes, we automatically collect:

• IP address
• Device type and browser information
• Usage data (features accessed, session duration)
• Log files and system activity

1.3 Realme & Module Data

Each Realme operates in an isolated data environment. We store:

• Content created within Realmes
• Messages, tasks, files, and configurations
• Installed modules and their associated data

2. How We Use Your Information

We use collected data to:

• Provide and maintain the Relmes platform
• Create and manage Realmes
• Enable collaboration features
• Process payments and subscriptions
• Improve performance and user experience
• Provide customer support
• Enforce terms and prevent misuse

3. Data Storage & Security

Relmes uses secure infrastructure including:

• Encrypted communication (HTTPS/TLS)
• Isolated Realme databases
• Access controls and authentication mechanisms
• Secure cloud storage for uploaded files

Each Realme is logically isolated, and access is controlled by role-based permissions defined by its owner.

4. Sharing of Information

We do not sell your personal data. We only share information with:

• Trusted service providers (payment processors, cloud providers)
• Developers of installed modules (only Realme-relevant data)
• Law enforcement when legally required

All third parties are obligated to comply with strict data protection standards.

5. Cookies & Tracking

Relmes may use cookies and similar technologies to:

• Maintain session information
• Analyze usage patterns
• Improve platform functionality

You can control cookie preferences via your browser settings.

6. Third-Party Integrations

Modules and plugins added by users may process data within their Realme. Relmes is not responsible for third-party module privacy practices; users are encouraged to review their policies.

7. User Rights

You have the right to:

• Access your personal data
• Update or correct information
• Request data deletion
• Export your data

Requests can be made at: [email protected]

8. Data Retention

We retain user data as long as your account is active or as required for legal and operational purposes. You may request deletion at any time.

9. Children's Privacy

Relmes is not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the platform or via email.